Increase loyalty with order protection.
A lot can go wrong after a customer checks out. Give your customers peace of mind—and save your bottomline—with premium order protection, automated approvals and seamless claim resolution.
18%
decrease in customer success costs
11.5%
increase in net profit
24 Hour
average resolution time
Your customers want quality protection.
Best-in-class insurance
Flexible coverage
Self-service resolution
Conversion incentives
Order protection that provides an unmatched layer of security that protects you, your brand and your customers from lost, stolen and damaged packages.
Coverage options that work for you and your business. Offer full coverage, opt-in or opt-out package protection for your customers at checkout.
Make order resolution easy. Give your customers the power to resolve order issues on their own in seconds. No need to call your support team.
Establish customer trust, reduce abandoned carts and increase conversions by displaying package protection throughout the purchase journey.
11.5%
95%
18%
Increase in net profits
CSAT from shoppers across plans
Reduction in CS costs
