Shipping losses don’t belong on your balance sheet.
World-class Package Protection
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$12B
Of protected merchandise
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95%
Customer satisfaction
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6%
Less cart abandonment
Shipping losses don’t belong on your balance sheet.
Still paying for lost, stolen, or damaged packages? Let Route cover that cost. With package protection at checkout, customers can protect any order so shipping issues don’t impact your bottom line.
Solve shipping issues instantly.
Want a winning customer experience? Resolve shipping issues instantly. With Route’s cutting-edge technology, customers can self-resolve shipping issues in seconds.
Deepen customer loyalty and protect the planet.
When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected package, so that protected orders ship 100% carbon neutral.
Customize protection for your store.
Want to add a new perk to your loyalty program? Or always protect expensive packages? With Route’s technology, you can customize package protection to fit your customer needs and your business model.
Learn more
Save more with Route
Use your average order value (AOV) and annual order volume to see how Route's package protection can improve your bottom line.
See what you can save.
$9,109/year
Carbon Neutral
Build customer loyalty and protect the planet with carbon neutral shipping.
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Track
Offer an immersive package tracking experience preferred by millions of engaged shoppers.
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Which plan is right for your business?
Basic
Package protection and tracking built for scaling businesses.
World-class package protection- Basic tracking: web and app notifications
- Carbon neutral shipping on protected orders
$0/month
Get Started
Pro
Advanced features built to drive repeat purchases.
Includes everything in Basic, plus:- AI-driven product recommendations
- Advanced tracking: branded email and SMS notifications
- Carbon neutral shipping on all orders
Starting at
$349/month
Get Started
Custom
Enterprise-level plans customized to the way you operate.
Includes everything in Pro, plus:- Package tracking API
- Enterprise SLAs
Custom Pricing
Get Started
Package protection is only the beginning.
Deliver world-class post-purchase experiences from start to finish with real-time package tracking, advanced engagement tools, and a network of millions of engaged shoppers.