Security at Route.
Data security and privacy are foundational in our commitment to you. Trust Route to keep your data secure and protect your brand.
We take data protection seriously.
Giving shoppers and merchants peace of mind is key to our mission. This whitepaper addresses how Route approaches data collection, handling, and security.Read the Whitepaper
Enterprise-ready security you can trust.
End-to-end data protection.
All merchant and shopper data is encrypted at rest and in transit for our customers. Data is retained in accordance with our Terms & Conditions, customer contracts, and regulatory requirements.
A security team you can trust.
Route’s dedicated information security and privacy team follows industry best practices. Internal and external vulnerability scans are conducted regularly, and an external security firm conducts annual system penetration tests.
Route is committed to your privacy.
Your trust and safety are important to us and we do not sell your data. Route connects securely to all major email providers with the lowest necessary level of access in order to protect your privacy.
Uncompromising performance and reliability.
API through-put you
can count on.
Under 250ms API average response times allow you to calculate up to 6 million shipping insurance quotes daily.
Never miss a beat with
Route’s systems have automatic scaling to handle traffic spikes of 20x without performance degradation.
during peak season.
99.9% uptime powers 4x traffic increases during peak season.
Compliant data protection at every level.
SOC 2 Certified
(Type I) Trust Services Principles
General Data Protection
Route maintains several additional online resources related to our policies, terms, and practices.