Of protected merchandise.
Less cart abandonment.
Shipping losses don’t belong on your balance sheet.
Still paying for lost, stolen, or damaged packages? Let Route cover that cost. With package protection at checkout, customers can protect any order so shipping issues don’t impact your bottom line.
Solve shipping issues instantly.
Want a winning customer experience? Resolve shipping issues instantly. With Route’s cutting-edge technology, customers can self-resolve shipping issues in seconds.
Deepen customer loyalty and protect the planet.
When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected package, so that protected orders ship 100% carbon neutral.
Customize protection for your store.
Want to add a new perk to your loyalty program? Or always protect expensive packages? With Route’s technology, you can customize package protection to fit your customer needs and your business model.Learn more
Save more with Route
Use your average order value (AOV) and annual order volume to see how Route's package protection can improve your bottom line.
See what you can save.
Route helps us keep a consistent, top-notch customer experience throughout the post-purchase journey. Route customer support experts are always there for our customers when shipping and delivery issues occur.
Route’s tech helped us solve huge challenges and drastically lowered support demands. In addition, I truly feel the Route team is here to help us grow and succeed.
Route is a really beneficial tool that helps us minimize risk and reduce the workload for our customer service team.
Win repeat purchases with personalized product recommendations.Learn more
Build customer loyalty and protect the planet with carbon neutral shipping.Learn more
Offer an immersive package tracking experience preferred by millions of engaged shoppers.Learn more
Which plan is right for your business?
Package protection and tracking built for scaling businesses.
- World-class package protection
- Basic tracking: web and app notifications
- Carbon neutral shipping on protected orders
Advanced features built to drive repeat purchases.Includes everything in Basic, plus:
- AI-driven product recommendations
- Advanced tracking: branded email and SMS notifications
- Carbon neutral shipping on all orders
Enterprise-level plans customized to the way you operate.Includes everything in Pro, plus:
- Package tracking API
- Enterprise SLAs