Pricing - Route

Products
Protect Track Carbon Neutral Engage

Lost, stolen, or damaged packages create unhappy customers. Protect your customer’s orders every step of the way and provide instant issue resolution. Enhance package tracking, win lifelong customers with Route’s state-of-the-art technology. A unique, customized tracking experience showcasing your brand and products every step of the way. Build customer loyalty and protect the planet with carbon neutral shipping. Offset carbon emissions for any delivery. Win repeat purchases with personalized product recommendations and new post-purchase touchpoints after checkout.

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$12B

Protected merchandise.

95%

Customer satisfaction.

6%

Less cart abandonment.

Trusted by 2k+ Merchants. Install now

10x

Your customer engagement.

75%

Fewer support tickets.

500M+

Packages tracked.

Trusted by 2k+ Merchants. Install now

92%

Shoppers trust eco-friendly brands.

1M+

Shipments neutralized.

25k

Tons of CO2 removed annually.

Trusted by 2k+ Merchants. Install now

25%

Increase in customer lifetime value.

95%

Incremental revenue.

5%

Lift on average revenue per order.

Trusted by 2k+ Merchants. Install now
Case Studies Blog Partnerships Integrations Security at Route

SoloStove Canoe Club Softwear EyeBuyDirect Boyish More success stories

Check out what’s emerging in the world of ecommerce. Get the latest tips and tricks that can take your store to the next level. Learn more

Connect with Route’s trusted expert and technology partners. We’ll match you with the right partner to scale your business. Learn more

Integrate Route with your ecommerce platform and get started with your modern post-purchase experience. Learn more

Data security and privacy are foundational in our commitment to you. Trust Route to keep your data secure and protect your brand. Learn more

Reduce time spent on issue resolution and extend your customer’s LTV with Route.

Trusted by 2k+ Merchants. Install now
Pricing
For Shoppers

EXPLORE PLANS

Basic

Package protection and tracking built for scaling businesses.

World-class package protection
Basic tracking: web and app notifications
Carbon neutral shipping on protected orders

$0/month

Get Started

Pro

Advanced features built to drive repeat purchases.

Includes everything in Basic, plus:

AI-driven product recommendations
Advanced tracking: branded email and SMS notifications
Carbon neutral shipping on all orders

Starting at

$349/month

Get Started

Custom

Enterprise-level plans customized to the way you operate.

Includes everything in Pro, plus:

Package tracking API
Enterprise SLAs

Custom Pricing

Get Started

COMPARE PLANS

Shipping Protection

Loss, theft, and damaged package protection

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Fast, easy issue resolution

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Sustainable Shipping

Carbon neutral shipping on protected orders

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Carbon neutral shipping non protected orders

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Package Tracking

Track shipments via web and mobile app

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Receive shipment updates via SMS and email

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Access to APIs for integration

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Product Recommendations

Personalized AI-driven product recommendations

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Recommendation placements in email, mobile app, web, thank you page, and checkout page

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