Still paying
for package tracking?

With Route’s modern tracking technology and real-time shipping notifications, merchants can create immersive experiences that are proactive, accessible, and on-brand. Oh and did we mention it's free?

With Route’s modern tracking technology and real-time shipping notifications, merchants can create immersive experiences that are proactive, accessible, and on-brand. Oh and did we mention it's free?

Route iPad Order Tracker
Route iPad Order Tracker
Cotopaxi Arriving Today Route

Best-in-class tracking, delivered

The modern shopper craves connection. Leverage next-gen technology to turn package tracking into an immersive branded experience that boosts delivery visibility, drives lifetime loyalty, and decreases your support costs.

The modern shopper craves connection. Leverage next-gen technology to turn package tracking into an immersive branded experience that boosts delivery visibility, drives lifetime loyalty, and decreases your support costs.

400%

higher customer engagement

Up to 90%

open rates across channels

5.2M

Route app users

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Supercharge engagement at every step.

Cut through the noise with updates that matter.

“Where is my order?” is one of your customers’ most burning questions. Give them answers with real-time shipping notifications across multiple channels - email, push notifications, and SMS - and watch engagement skyrocket.

Reduce support costs with proactive communication.

When customers are in-the-know, your support team can spend less time checking on order status and more time building meaningful customer relationships.

Cotopaxi Arriving Today

Up to 75%

fewer support tickets

8-10

additional touches per order

92%

of customer enable push notifications

Route notifications
Cotopaxi Arriving Today
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Route Multiple Order Tracking

The ultimate tracking knows no limits.

Offer unlimited access anytime, anywhere.

Put the power of next-level tracking everywhere your customers spend time. From cell phone fanatics to avid desktop users, we’ve optimized tracking for any device and any audience.

Give customers the compatibility they expect.

It shouldn’t matter where your customers shop or what email address they use. Modern tracking gives customers flexibility to track from any email address, and see all of their orders in one place.

Put customers’ next purchase at their fingertips.

Don’t let a purchase be the end of your buying experience. Surface relevant product recommendations during transit that inspire customers to come back for more.

Route Multiple Order Tracking

Gather actionable shipping and delivery insights.

Enhanced visibility isn’t just for your customers.
Leverage advanced shipping, delivery and engagement
insights to create the ultimate post-purchase experience.

Enhanced visibility isn’t just for your customers. Leverage advanced shipping, delivery and engagement insights to create the ultimate post-purchase experience.

Route iPad Order Tracker

Join the Route Network

10,000 merchants across the globe use Route to boost their customer
experience. Are you ready?

Join the Route Network

10,000 merchants across the globe use Route to boost their customer
experience. Are you ready?