Route

SMS Policy

LAST UPDATED: 01/05/21

You must be 18 years or older, or at least 13 years old and have the express permission of a parent/guardian, to receive text messages from Route App, Inc. (“Route,” “we,” “our,” “us” and similar terms). You also must be a U.S. resident

This SMS Policy (“SMS Policy”) governs Route’s collection, use, maintenance, and disclosure of information collected from users (a “user,” or “you,” “your” and similar terms) of our phone numbers (our “Numbers”), our website http://www.route.com/ (the “Website”), and our mobile device applications (the “Apps”). We refer to all of the services and functionalities that we provide—including through the Website and the Apps —as the “Services.”

By entering your phone number when using the Services or texting us at 76883 from your number, you are voluntarily enrolling in our text messaging service and consent and agree to receive text messages from us; you also agree to our Terms of Service and Privacy Policy. You further acknowledge and agree to the terms and conditions in this SMS Policy and expressly agree and consent to Route sending text messages to the number you enter or provide, even if (i) that number is listed on any federal, state or corporate do-not-call list, or (ii) we use autodialer or non-autodialer technology to send the messages.

Messages from Route will be used for order notifications.

We will not charge you when you send a text message to 76883 or when we send a response from 76883. However, message and data rates may apply depending on the plan that you have with your carrier. U.S. carriers will send from 76883.

You may opt-out of text messages from 76883 at any time by texting ‘STOP’ to that 76883 or replying ‘STOP” to any of our messages from 76883. If you do so, you will receive a confirmation message from 76883 and no further text messages will be sent to you from 76883 unless you re-subscribe to our text messaging services associated with 76883. To resume messages from 76883, text ‘START’ to 76883. For help, text ‘HELP’ to 76883 or call 844-934-3801 toll-free.

Message frequency varies.

This text messaging services may not be available on all wireless carriers. Messages are currently supported on all major carriers including but not limited to AT&T, Boost Mobile, T-Mobile, Metro PCS, Verizon Wireless, Sprint, U.S. Cellular, Cricket, and Virgin Mobile. Route may add or remove any wireless carrier from this program without notice. Mobile access and text message delivery is subject to your mobile carrier’s network availability. Such access and delivery is not guaranteed. Neither mobile carriers nor Route are liable for delayed or undelivered messages

For further information, please contact us at support@route.com