Protection. Peace of mind. Profits

Route Protect gives your customers access to buyer protection at checkout that covers lost, stolen or damaged packages, and enables seamless resolution if something goes wrong.

Route Protect gives your customers access to buyer protection at checkout that covers lost, stolen or damaged packages, and enables seamless resolution if something goes wrong.

Route iPhone Resolve Center Cotopaxi 2
Route iPhone Resolve Center Cotopaxi 2
Route iPhone Resolve Center Cotopaxi

Increase
loyalty with
order
protection

A lot can go wrong after a customer checks out. Give your customers peace of mind—and save your bottom line—with customizable buyer protection, automated approvals, and instant issue resolution.

A lot can go wrong after a customer checks out. Give your customers peace of mind—and save your bottom line—with customizable buyer protection, automated approvals, and instant issue resolution.

Up to 50%

increase in purchase intent

$3.7B

protected merchandise

92%

customer satisfaction

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Route Resolve Center Issue Summary

Your customers crave peace of mind.

Offer buyer protection that saves your customers and your bottom line.

Lost, stolen, or damaged packages create unhappy customers. Give customers access to buyer protection at checkout so that when things go wrong, you can make them right.

Customize protection to your business.

Ditch shipping insurance that’s one-size-fits-all. With Route’s technology, you can customize buyer protection to fit your customers and your business model.

Route Resolve Center Issue Summary

$3.7B

protected merchandise

35M

customers insured

60%

of customers expect protection

Make issue resolution fast and hassle-free.

Don’t make your customers wait for help.
Turn negative experiences into positive ones by empowering
customers to self-resolve issues in seconds.

Don’t make your customers wait for help. Turn negative experiences into positive ones by empowering customers to self-resolve issues in seconds.

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Join the Route Network

10,000 merchants across the globe use Route to boost their customer
experience. Are you ready?

Join the Route Network

10,000 merchants across the globe use Route to boost their customer
experience. Are you ready?