The best shopping experiences end with Route.
Turn one-time shoppers into loyal customers with Route’s package tracking, order protection and customer engagement solutions.
Built for you, designed for your customers.
Improve their shopping experience with thoughtful solutions at every step of the journey
Improve their shopping experience with thoughtful solutions at every step of the journey
Improve their shopping experience with thoughtful solutions at every step of the journey
Track
Protect
Engage
Track
Package tracking that your customers will love.
Bring your tracking experience into the 21st century. Visual Tracking™ allows you to deliver a seamless and engaging on-brand tracking experience that reduces “where’s my order?” inquiries, kills unnecessary support costs and boosts brand awareness.
246%
More Branded Impressions Per Order
97%
Notification Open Rate
45%
Reduction in WISMO Inquiries
Protect
Protect your investment and keep more customers.
Lost, stolen and damaged packages happen, and when they do, Route does the heavy lifting. Protect your customers and your bottom line with automated support that’s powered by machine learning and backed by an insurance policy.
10%
increase in brand CSAT
91%
reduction in claim-related CS costs
87%
Loyalty to a brand that remedies loss
Engage
Engage with your customers when buying intent is high.
Tired of paying for the same customers over and over again? Engage directly with your customers during delivery, keep your brand top-of-mind with custom profiles and reduce acquisition costs with promotional content and embedded shopping links.
26%
CTR back to website
126%
increase in customer engagement
Route works where you do.
With out-of-the-box integrations for every major ecommerce platform, adding Route to your online store is a breeze.
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