Turn every post-purchase moment into loyalty
Route helps you reduce costs, increase revenue and retain customers
Protect
Package protection saves you time and money by letting Route handle the cost and resolution of lost, stolen or damaged packages.
Track
Route’s patented visual tracking experience keeps customers 10x more engaged and drives repeat purchases.
Returns
Route’s return and exchanges product results in 42% less refunds, 20% less support tickets, and increases customer LTV.
COMPLIANCE
AICPA
SOC 2 Certified
GDPR
GDPR Compliant
CCPA
CCPA/CPRA Compliant
AICPA
SOC 2 Certified
GDPR
GDPR Compliant
CCPA
CCPA/CPRA Compliant
Route AI powers
swift resolution,
fraud defense,
and personalization.
1.4B
Packages Tracked
$20B
Protected GMV
97%
Customer Satisfaction
Billions
Real World Data Points
Real shoppers.
Real results.
Errol solved my problem while I was out for a bike ride...great job!
Great customer service! Took care of my issue within minutes of submitting my claim.
I appreciate the service. This was my first time having to submit a claim and I'm so glad I choose the extra protection!
My missing order was replaced without having to pay. Very cheerful!
Real shoppers.
Real results.
Errol solved my problem while I was out for a bike ride...great job!
Great customer service! Took care of my issue within minutes of submitting my claim.
I appreciate the service. This was my first time having to submit a claim and I'm so glad I choose the extra protection!
My missing order was replaced without having to pay. Very cheerful!
Route integrates seamlessly with platforms like Shopify, BigCommerce, Salesforce Commerce Cloud, and more.
Cash Back.
Built in.
Offer shoppers a discount on their next purchase when they add protection, turning coverage into conversion.
